Mitchell Laboratories is AS 9100 and ISO 9001

Mitchell Laboratories is AS9100 and ISO 9001 (latest revisions) certified. Our Non destructive testing team understands and values the importance of Quality in our services. All Mitchell Labs employees strive for 100% Quality. Mitchell Labs facilities: Fontana, Pico Rivera, South Gate.


For further information regarding Quality please contact David Gray or Cecilia Pacheco

We have several people in our Non destructive testing staff to help monitor Quality and service that we provide to customers. Our NDI team responds quickly to customers requests due to special circumstances and like to engage with them to show that working with us is easy and pleasurable.

Mitchell Laboratories is focused on achieving customer satisfaction by integrating our dedicated Non destructive staff with the latest technology.

We are committed to continual improvement and Quality to align the process that best achieve our customer's needs.


STANDARD QUALITY CLAUSES



THE VENDOR AGREES TO COMPLY WITH THE FOLLOWING QUALITY CLAUSES, AS APPLICABLE:


1) VENDOR AGREES TO PROVIDE THE REQUESTED PRODUCT/SERVICE IN SUCH A MANNER AS TO ENSURE THE QUALITY AND/OR INTEGRITY OF THE PRODUCT/SERVICE IS MAINTAINED THROUGHOUT ALL PHASES OF MANUFACTURE, CERTIFICATION AND SHIPMENT.


2) VENDOR AGREES TO MAINTAIN A DOCUMENTED QUALITY SYSTEM. VENDOR AGREES TO PROVIDE MITCHELL LABS WITH A PERIODIC REVIEW OF SAID QUALITY SYSTEM. THIS REVIEW MAY BE IN THE FORM OF AN ON-SITE AUDIT, COMPLETION OF THE MITCHELL LABORATORIES VENDOR QUALITY SYSTEMS EVALUATION CHECKLIST AND/OR SUBMISSION OF THIRD-PARTY QUALITY SYSTEM ACCREDITATION. EXAMPLES OF "ACCEPTABLE" QUALITY SYSTEMS INCLUDE.


BUT ARE NOT NECESSARILY LIMITED TO THE CURRENT REVISIONS OF:


AS9000-ACCREDITED OR COMPLIANT
AS9100-ACCREDITED OR COMPLIANT
ISO 9000-ACCREDITED OR COMPLIANT
ISO 9001-ACCREDITED OR COMPLIANT
ISO 17025-ACCREDITED OR COMPLIANT
QS9000-ACCREDITED OR COMPLIANT
NADCAP ACCREDITATION


3) VENDOR AGREES THAT WHEN SUPPLYING CALIBRATION SERVICES, THE QUALITY SYSTEM IS, UNLESS OTHERWISE STIPULATED BY MITCHELL LABS, COMPLIANT WITH AND/OR ACCREDITED TO:


ANSI/NCSL Z540-1
ISO 10012-1
ISO 17025


4) VENDOR AGREES THAT ANY NONCONFORMING PRODUCT IS POSITIVELY IDENTIFIED AND CONTROLLED TO PREVENT INADVERTENT USE OR DELIVERY. Vendor shall notify Mitchell Labs of Nonconforming Product.


5) THE SUPPLIER HAS NO APPROVAL TO DISPOSITION NON-CONFORMING PRODUCT.


6) THE VENDOR SHALL NOTIFY MITCHELL LABS OF ANY ORGANIZATIONAL CHANGES IN PERSONNEL, PRODUCT AND/OR PROCESSES.


7) THE VENDOR AGREES TO NOTIFY MITCHELL LABS IF THEY CHANGE THEIR LOCATION AND THAT THEY SEEK MITCHELL LABS RE-APPROVAL AS REQUIRED IF THEY CHANGE LOCATIONS.


8) VENDOR AGREES TO ADVISE MITCHELL LABS OF ANY NONCONFORMANCE IDENTIFIED AFTER DELIVERY. THE DISCLOSURE WILL INCLUDE, AS A MINIMUM, THE PART NUMBER, PURCHASE ORDER NUMBER AND QUANTITY OF PRODUCT IN QUESTION. VENDOR AGREES TO RE-NUMERATE MITCHELL LABS FOR ANY DAMAGES CAUSED TO PRODUCT WHILE IN THEIR POSSESSION.


9) VENDOR AGREES TO MAINTAIN A SYSTEM OF COMPLAINTS, CORRECTIVE AND PREVENTIVE ACTIONS WHICH PROVIDE POSITIVE MEANS OF IDENTIFYING AND CORRECTING EXISTING PROBLEMS AND PREVENTING POTENTIAL PROBLEMS.


10) IN THE EVENT WORK IS TO BE SUBCONTRACTED, VENDOR AGREES TO FLOW DOWN ANY AND ALL MITCHELL LABS AND APPLICABLE CUSTOMER QUALITY SYSTEM REQUIREMENTS TO THE SUBTIER. ALL SUBTIER VENDORS MUST BE APPROVED BY MITCHELL LABS CUSTOMER FOR THE WORK TO BE ACCOMPLISHED. IF SUPPLIER CHANGES VENDORS, SUPPLIER AGREES TO NOTIFY MITCHELL LABS OF THE CHANGE.


11) VENDOR AGREES TO FOLLOW ALL REQUIREMENTS LISTED ON THE PURCHASE ORDER (I.E. SPECIFICATIONS, REVISION LEVELS, DRAWINGS, PROCESS REQUIREMENTS, SOURCE INSPECTION, CRITICAL AND KEY CHARACTERISTICS, ETC.), AND TO INFORM MITCHELL LABS IF THEY ARE INCAPABLE OF DOING SO.


12) AS APPLICABLE, ALL EQUIPMENT, PROCESSES, PROCEDURES SHALL BE, QUALIFIED AND APPROVED PER CONTRACTUAL AGREEMENT.


13) AS APPLICABLE, ALL PERSONNEL PERFORMING WORK ON MITCHELL LABS CONTRACTED SHALL BE TRAINED, QUALIFIED, COMPETENT AND CERTIFIED PER CONTRACTUAL AGREEMENT.


14) VENDOR AGREES TO PROVIDE REQUIRED MATERIAL, PROCESS CONTROL, INSPECTION AND/OR TEST CERTIFICATES, TEST SPECIMENS, TO MITCHELL LABS UPON SHIPMENT OF THE COMPLETED AND OR PRODUCT THAT HAS BEEN ORDERED.


15) VENDOR AGREES TO SUPPLY MITCHELL LABS ANY REQUIRED DOCUMENTATION PERTINENT TO THE WORK PERFORMED ON CONTRACTED PRODUCT.


16) VENDOR AGREES TO MAINTAIN RECORDS FOR 7 YEARS, UNLESS OTHERWISE SPECIFIED.


17) VENDOR AGREES TO PROVIDE MITCHELL LABORATORIES, ITS CUSTOMER(S) AT ANY LEVEL OF THE SUPPLY CHAIN AND/OR ANY REGULATORY AGENCY (IE) THE RIGHT OF ENTRY TO ANY PLACE NECESSARY TO DETERMINE, AUDIT AND/OR VERIFY THE QUALITY OF THE CONTRACTED WORK, RECORDS AND/OR MATERIAL.


Revision C: 9/30/11

 

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